# Policy Call Recording

Landis Technologies LLC · CHF 161.50 · In stock

## Details

| Field | Value |
| --- | --- |
| Producer | Landis Technologies LLC |
| SKU | PC001A |
| OS | WIN |
| Language | EN |
| DescriptionAdditional | 1 Year Subscription |
| LicenseLevelFrom | 1 |
| LicenseLevelTo | - |
| Delivery | ESD |
| SoftwareOneSku | PC001A |
| ComsoftSku | PC001A |
| LicenseType | Corporate |
| Description | Policy Call Recording |
| Size | 1+ User(s) |

## Description

Enhance your Microsoft Teams communication with Landis Technologies' Policy Call Recording, a solution designed to seamlessly integrate call recording capabilities into your Teams environment.

- Seamless Integration with Microsoft Teams: Operates within the Landis Contact Center Teams App, ensuring a native and intuitive user experience.

- Flexible Policy-Based Recording: Allows managers to establish recording policies tailored to organizational needs, ensuring compliance and operational efficiency.

- Comprehensive Device Compatibility: Records calls across all Teams-enabled devices, including IP desk phones, mobile devices, and PCs with headsets, providing consistent coverage.

- Granular Access Control: Implements robust permissions to ensure that only authorized personnel can access recordings, enhancing security and confidentiality.

- Cloud-Based Deployment: As a cloud service, it offers rapid setup and scalability, minimizing deployment time and resource requirements.

- Real-Time Sentiment Analysis: Provides live sentiment analysis during calls, enabling immediate insights into customer interactions and agent performance.

- Automatic Recording Notifications: Displays in-call notifications to all participants, ensuring transparency and adherence to compliance standards.

- Agent-Controlled Recording Management: Empowers agents to start or stop recordings based on predefined policies, offering flexibility and control during customer interactions.

---

Canonical page: https://sparkdynamic.vinosoft.shop/en/shop/product/27413ed1-cd50-472a-8883-69080569322c